Delivering medical specimens and non-emergency patients safely and reliably—with care, precision, and professionalism
We provide secure and timely transportation of medical specimens to laboratories, clinics, and hospitals. Our team ensures samples are handled with care and delivered promptly to maintain integrity. Trust us to support your critical healthcare operations with reliability and professionalism.
                                Our compassionate drivers offer safe, non-emergency transportation for patients to and from medical appointments. We prioritize comfort, punctuality, and respectful service to make every ride stress-free. Whether it’s for routine checkups or specialized care, we’re here to assist you.
                                Coming soon, personalized in-home care services tailored to your unique needs. Our team will support daily living activities, medication reminders, and companionship to promote independence and well-being. We are committed to helping you or your loved ones live comfortably and safely at home.
                                We offer scheduled and on-demand courier services for healthcare facilities, including pickup and delivery of medical supplies and documents. Our flexible options are designed to reduce your workload and ensure timely transport. Count on us for professional, secure, and efficient facility logistics.
                                Our upcoming wellness check service provides light, in-home visits to monitor health and offer companionship. Ideal for seniors and individuals needing occasional support, these visits aim to enhance safety and peace of mind. We look forward to extending compassionate care beyond transportation.
                                
        
        
        
        Our Story
Why Choose Us?
We treat every client with dignity, patience, and compassion—whether it’s a specimen or a person, your cargo matters to us.
Our drivers are background-checked, HIPAA-aware, and trained to handle sensitive materials with care and urgency.
From urgent deliveries to appointment drop-offs, we're available when you need us—early, late, or last-minute.
Need flexible scheduling or recurring transport? We adapt to your workflow, clinic hours, or patient needs.
About Our Founder
                    Keys to Comfort Healthcare was founded by Shakia Johnson, a compassionate caregiver with over 20 years of experience supporting elderly clients, individuals with special needs, and young children. From her early days as a private caregiver and preschool teacher to her work in school transportation, Shakia has always been dedicated to helping others feel safe, supported, and cared for.
Today, Keys to Comfort focuses on non-emergency medical transportation—providing reliable, respectful, and timely service across Indianapolis. With plans to expand into in-home healthcare, Shakia’s mission remains the same: to be the key to comfort for every client she serves.
Yrs of Experience
Client-Focused Mission
Local & Woman Owned
This Journey Began
We currently specialize in transporting medical specimens, supplies, and essential healthcare materials for labs and clinics. We also offer non-emergency transportation for patients and will be expanding into home care services in the near future.
Yes, we are fully licensed and insured to handle medical transport services. Safety, compliance, and professionalism are top priorities in every aspect of our operations.
We provide both! Whether you need a regularly scheduled pickup or a same-day transport, we’re flexible and happy to work with your needs. Just give us a call to schedule.
We currently serve hospitals, labs, clinics, and healthcare providers needing reliable transport for specimens and supplies. Our patient transport and in-home care services are ideal for seniors, individuals with disabilities, and those needing extra support.
You can call us directly at (317) 690-1100 to schedule a service or ask questions. We’re happy to provide custom solutions or answer anything specific to your situation.